Connect Knowledge Bases
Ground synthetic individuals in your specific context so their responses are actionable, not generic.
A synthetic individual is only as good as what it knows.
By default, individuals respond based on what their profile suggests they would realistically know. That's enough for general research — but if you're testing something specific, generic knowledge produces generic responses. A synthetic CMO who doesn't know your product can't give you useful feedback on your positioning. A simulated customer who has no context about your category will respond like a stranger, not a buyer.
Connecting a Knowledge Base changes that. It grounds your individuals in the specific context that makes their responses actionable.
To connect a Knowledge Base:
- Open the individual's profile and go to Capabilities
- Find the Knowledge row and click Connect
- Select the Knowledge Base you want to attach
- Click Save
Use this to:
- Add company or product context
- Inject domain-specific knowledge
- Improve the accuracy and relevance of responses
The more relevant the knowledge, the more specific the insight. A well-grounded individual doesn't just answer your questions — it answers them the way someone who actually knows your space would.
→ See Knowledge Base for a full guide.