Playbooks

Rehearse a Sales Conversation

Practice discovery, objections, and closing against a synthetic buyer that pushes back like a real one.

The best sales reps don't wing it — they rehearse. But finding the right sparring partner, at the right seniority level, with the right objections, is hard to do consistently.

iMario gives you a buyer to practice against — one that pushes back the way real buyers do.

When to Use This

  • You're preparing for a high-stakes enterprise deal and want to anticipate objections
  • You're onboarding a new sales rep and need a safe environment to rehearse discovery and demos
  • You want to stress-test your pitch against a specific buyer profile before a real conversation

Step 1: Build Your Individual

Use Solo Mode to create a single synthetic individual that represents your buyer.

You can build from a LinkedIn profile if you're preparing for a specific person, or describe the archetype you're preparing for:

"A VP of Engineering at a 200-person fintech company, technically sophisticated, skeptical of vendor promises, under pressure to reduce tooling costs, and has been burned by a failed implementation in the past."

One individual is enough — this is a rehearsal, not a research study.

Step 2: Configure Your Audience Node

In the Audience Node, select the individual you just created.

This Playbook uses a single Individual in Solo Mode, so there's no segment comparison or multi-flow setup needed. The focus is depth over breadth — one well-defined buyer, rehearsed repeatedly.

Step 3: Set Up Your Flow

Skip the Task Canvas. Use Chat to interact directly with your synthetic buyer.

Open a conversation and run it like a real call:

  • Start with discovery: ask about their current setup, pain points, and priorities
  • Introduce your product when the moment feels right
  • Handle objections as they come up
  • Try to close, or at least advance the conversation

Let the individual push back. The value is in how they resist, deflect, or disengage — that's where real calls break down.

Step 4: Review and Iterate

There's no report for this Playbook — the output is the conversation itself.

After each session:

  • Review the transcript and flag where you lost momentum
  • Identify objections you didn't handle well
  • Adjust your approach and run the conversation again

Repeat until you can navigate the conversation consistently.

What to Look For

A good rehearsal surfaces:

  1. Objections you hadn't anticipated — price, timing, internal politics, competitor preference
  2. Gaps in your discovery — questions you forgot to ask that would have changed your pitch
  3. Moments where you over-explained — synthetic buyers disengage just like real ones do

See also