Synthetic Employees
Synthetic Employees
AI individuals that take on a role, so your team can practice against someone who feels real before the stakes are.
In short
A synthetic employee is a synthetic individual assigned a role, used to rehearse conversations, role-play scenarios, and train teams without risk. Unlike an AI agent that does a task, a synthetic employee is the realistic counterpart you practice the task on.
What a synthetic employee is good for
Sales rehearsal
Practice the pitch and the objections against a realistic buyer before the real call.
Stakeholder role-play
Run a tense negotiation or review as many times as you need to get it right.
Onboarding and training
Let new hires practice on a lifelike counterpart instead of a live customer.
Interview practice
Rehearse hiring interviews or discovery calls against a consistent, in-character persona.
Synthetic employee vs AI agent
AI agent
- Automates a task end to end
- A tool that executes work
- Optimized for throughput
- You delegate to it
Synthetic employee
- Behaves like a specific person
- A counterpart you rehearse against
- Optimized for realism
- You practice with it
An agent does the work. A synthetic employee is the realistic human you practice the work on. Many teams use both: an agent to run a task, and a synthetic employee to prepare for the human on the other side.
How iMario does it
Assign a role to a synthetic individual, such as a skeptical procurement lead or a first-time user, and it stays in character with a persistent memory across the whole session.
Because it is anchored to real data and consistent, the rehearsal plays out like the real conversation you are preparing for. Run it as many times as you need, change the difficulty, and debrief without any real-world risk.
- Stays in character across the full session
- Persistent memory, so it reacts to what you said earlier
- Adjustable difficulty and disposition
- Repeatable, private, and risk-free
Roles you can assign
The skeptical buyer
A procurement or economic buyer who pushes on price, ROI, and risk.
The confused new user
Someone hitting your product for the first time, so you can spot friction.
The tough stakeholder
An internal exec or board member for a high-stakes review or negotiation.
The upset customer
A frustrated or complex support case, so agents practice before the real queue.
How a rehearsal runs
Assign a role and set the disposition
Choose the difficulty and scenario
Run the conversation, live and in character
Replay, adjust, and debrief with no risk