Knowledge Base Use Cases
Common patterns for grounding synthetic individuals in your own data.
Knowledge Bases are most valuable when the gap between generic knowledge and specific knowledge matters for your research.
Ground individuals in your product Upload product documentation, feature specs, or onboarding materials so individuals respond as if they've actually used your product — not a hypothetical version of it.
Add competitive context Feed in competitive analysis, market research, or category reports so individuals can compare, contrast, and respond the way an informed buyer would.
Inject company or brand context Upload brand guidelines, positioning documents, or internal strategy decks to align individuals with how your company thinks — useful for testing messaging or simulating employees.
Build domain expertise Add whitepapers, industry reports, or technical documentation to create individuals with deep specialist knowledge in a specific field.
Capture institutional knowledge Upload past research findings, customer interview transcripts, or internal documentation so individuals can draw on your organization's accumulated understanding.